Curriculum For This Course

AI Fundamentals: 17%

8Lectures

Time 01:01:42

Ethical Considerations of AI

2Lectures

Time 00:15:51

Einstein Prediction Builder

12Lectures

Time 01:06:02

Eistein For Developers

4Lectures

Time 00:18:35

Einstein Activity Capture

3Lectures

Time 00:25:44

Einstein Bot

10Lectures

Time 01:01:56

Einstein Next Best Action

3Lectures

Time 00:29:57

AI Capabilities in CRM - 8% (3 Questions)

3Lectures

Time 00:12:30

Data for AI (36%) 14 Questions

5Lectures

Time 00:24:16

AI Fundamentals: 17%
	1. Introduction to the course	3:12
	2. Capabilities of AI	6:50
	3. Main types of AI based on Capabilities	8:06
	4. What are Neural Networks?	14:17
	5. Structured and Unstructured Data	4:16
	6. Supervised Learning and unsupervised learning	6:19
	7. What all AI can Do? - S1L7	14:22
	8. Difference Between Predictive and Generative AI	4:20

Ethical Considerations of AI
	1. Risks associated with AI	8:27
	2. Salesforce Trusted AI principles	7:24

Einstein Prediction Builder
	1. Overview of Einstein prediction Builder	3:26
	2. How to setup Einstein Prediction Builder?	4:24
	3. Create Custom Object to store Medical Appointments	2:03
	4. Add Custom fields to Medical Appointments object Part 1	4:19
	5. Add Custom fields to Medical Appointments object Part 2	4:06
	6. Import records into Medical Appointment Object using Data import	10:46
	7. Summary of what we have done so far	3:20
	8. Einstein Prediction Builder in Action	12:35
	9. Enable the Prediction	2:47
	10. Einstein Prediction Builder 2nd Example : Reservation Object	6:43
	11. Einstein Prediction Builder for Reservation Object	9:49
	12. Enable the prediction for Reservation Object	1:44

Eistein For Developers
	1. How to enable Einstein for Developers?	3:04
	2. How to install Visual Studio code and Salesforce CLI	5:44
	3. Explore the power of Einstein for developers : Write code using Einstein for Dev	5:45
	4. Einstein for Developer Magic	4:02

Einstein Activity Capture
	1. Einstein Activity Capture	5:33
	2. How to setup Einstein Activity Capture in your org	8:20
	3. Power of Einstein Activity capture : Sync email and appointments	11:51

Einstein Bot
	1. Overview of Einstein Bots	2:42
	2. Setup a new developer account to explore Einstein Bots	2:47
	3. How to enable Chat and Enable Einstein Bot in your developer org?	2:40
	4. Setup Einstein bot \| Add Questions to your Bot	10:02
	5. Add Static Questions to your Einstein Bot	9:56
	6. How to invoke a flow from Einstein Bot	6:02
	7. How to invoke Apex class from Einstein Bot	13:34
	8. Transfer the Call to an agent from Einstein Bot	9:12
	9. Embedded Service Deployment settings	3:02
	10. Text Preview for Einstein bot	1:59

Einstein Next Best Action
	1. Overview of Einstein Next Best Action	8:43
	2. Create Screen Flow and a Recommendation record	9:14
	3. What is Recommendation Strategy Flow and How to create?	12:00

AI Capabilities in CRM - 8% (3 Questions)
	1. AI Capabilities in CRM	4:27
	2. Einstein Discovery and advantages of Einstein Discovery	4:57
	3. Salesforce Guidelines	3:06

Data for AI (36%) 14 Questions
	1. Standards for Data Quality	9:06
	2. Dimensions of Data Quality	3:15
	3. Standards for Maintaining Data	3:57
	4. What are the steps to Clean your Data	4:22
	5. Best Practices for Data Management	3:36

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